01634 730672
Tenants
Existing tenants – repair or maintenance reporting CLICK HERE or use our dedicated reporting email: [email protected]
We will be dedicated in providing a transparent and professional service. We will talk you through each step of the way. The below is a summary of permitted fees to tenants;
For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant’s behalf) the following permitted payments:
- Holding deposits a maximum of 1 week’s rent; calculated by multiplying the monthly rent by 12 (12 months of the year) and dividing by 52 ( 52 weeks in the year). This gives the calculation of 1 weeks rent.
- Tenancy Deposit
A maximum deposit of 5 weeks’ rent for annual rent below £50,000, or 6 weeks’ rent for annual rental of £50,000 and above); calculated by multiplying the monthly rent by 12 (12 months of the year) and dividing by 52 ( 52 weeks in the year) and then multiplying this by 5. This gives the calculation of 5 weeks rent or multiply by 6 for the 6 week calculation.
Payments to change a tenancy agreement eg, change of sharer – Capped at £50
Payments associated with early termination of a tenancy – capped at the landlord’s loss or the agent’s reasonably incurred costs
- Viewing properties
When viewing, you must consider the property carefully and ensure that you check exactly what is and is not included in the furnishings and fixtures.
Any discussions or correspondence with the owner, or our staff, are expressly deemed to be subject to application, reference and contract. A current tenant cannot speak on behalf of the landlord or Greenleaf Property Services
- Utility Bills
Where required paid separately, (electricity, gas or other fuel, water, sewerage), (communication services “telephone, internet, cable/satellite television), TV licence
- Council tax
payable to the billing authority
Interest payments for the late payment of rent – up to 3% above Bank of England’s annual percentage rate
- Lost keys or security device
The Reasonable costs for replacement of lost keys or other security devices – i.e the cost of the item
Contractual damages in the event of the tenant’s default of a tenancy agreement
Greenleaf Property Services Ltd are members of the Property Redress Scheme (PRS) membership number: PRS003992
Greenleaf Property Services Ltd have client money protection with Propertymark – membership number: C0128543